Technological shifts in Jobs

Hey Everyone

In this new digital age, a lot of industries have had a technological transition towards the way jobs and positions get completed. This can be found to be true through the basic understanding of adaptations and transformations. Once the industrial age began, most companies began adopting power-driven machines to help replace hand tools and thus creating faster and more efficient ways of production, which helped to transform societies and cultures altogether. The technological age can be witnessed in real-time as medical professionals now document patients’ health, medications, and notes digitally. Along with the medical field, almost all professions utilize a form of technology in their day-to-day operations, including sales jobs. During the industrial age as previously mentioned, goods and services were sold by local salesmen often at their place of employment. 

However, the use of technology has drastically transitioned the way that goods and services are often bought today as shopping online has now become the norm for a lot of households. Online retailers have become one of the largest leading goods suppliers in the 21^st century and have provided various choices and convenience to everyday consumers.

The sales profession has substantially shifted from one that was originally conducted through door-to-door services or meets in person to a new way of business which consists of phone calls, online appointments, and online retailers. With the transition that has taken place, employees within this field of work must be technologically literate or they could miss out on meeting their sales quotes or they could end up unaware of the online orders that have been placed. Not only are technology skills important for sales professionals to communicate with their clients, but it is also important as documentation of sales is often required and basic knowledge of software applications such as Microsoft Excel, Adobe PDFs, and PowerPoint Presentations are essential for maintaining the roles that exist in this newly shifted profession.